Part 1 : Retail talents and frontline talents in luxury

« Retail talents and frontline talents in luxury », a study by the Comité Colbert and MAD.

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In recent years, expectations for retail and frontline talent have evolved significantly — omnichannel expertise, clienteling, customer experience… The required skillsets have become increasingly complex.

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In just 1 minute, discover the key challenges and the strategies luxury Maisons are exploring to support this transformation.

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👉 To dive deeper, read our full study in the MAD Insight section and on comitecolbert.com.

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