People & Organisation

People issues are strategic in the luxury industry. Organization and employer branding missions are led by MAD Strategy, while MAD Academy designs holistic and innovative learning approaches, and MAD Talent supports our clients with C Level recruitment.


The growth of luxury houses has been unprecedented in 20 years, in a complex and omnichannel international market, with increasingly demanding customers. In this context where everyone's roles and the required talents are evolving rapidly, MAD supports its clients in strategic thinking for transformation, thanks to proprietary methodologies and based on our unique knowledge of the sector.

Career Paths

MAD supports Maisons in defining “career paths” that allowattract, develop and retain talent, While strengthening their commitment. In a context of tension on key profiles, offering a “career path” sends A strong signal to talent Who place progression and recognition among their main expectations.

Employer Value Proposition

Luxury is an industry of “people” where the human relationship is central. In a world where relationships at work are challenged, where turnover is a critical KPI, MAD supports Maisons in the definition of the employer brand, symmetrical to the Brand Platform and to the customer promise.

Transformation Learning

Convinced of the strategic importance of training for luxury brands, the MAD Academy teams, MAD's transformation learning practice, support our clients in the writing of their training strategy, the definition of their Learning organization, and the creation of unique experiences and tailor-made blended training programs. Our commitment: enable retail teams to increase their skills and become the first brand ambassadors.

Executive Search

Today more than ever, performance and sustainability of brands and Maisons pass by their ability to attract, recruit, develop and retain the best talent, creative, managerial and operational. Nourished by advice and managed by experts in Luxury and Executive Search, MAD Talent supports its clients in the format that best suits their needs: recruitment, interim management, HR consulting and talent mapping.

Our other expertises

Discover MAD's other expertises.

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